Cancellation policy

 

 

Cancellation Policy

We understand plans can change. Please review the terms below before placing your order.

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Order Cancellations

• Orders may be cancelled within 24 hours of purchase
• Cancellation requests must be submitted before the order is processed or dispatched

Once an order has been processed or shipped, it can no longer be cancelled and will be subject to our Returns & Refunds Policy.

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Pre-Orders

• Pre-orders must be cancelled within 24 hours of purchase
• Once production has commenced, pre-orders are final and non-cancellable

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How to Request a Cancellation

To request a cancellation, please contact us at [your support email] with your order number as soon as possible.

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Australian Consumer Law

Nothing in this policy limits your rights under Australian Consumer Law.